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Yesterday I ordered a swimsuit that was on clearance. $8.95 postage was applied.

Two hours later I get an email that all orders free shipping. Today I called to see if I could get credit for the postage and was told a 30% coupon was applied and you can only use one coupon. I advised but it was on clearance and unaware of a 30% off coupon. Besides the 30% wouldn't apply to the clearance items.

She said well we can't do that because we apply only one coupon and if it doesn't apply to your order we can't apply a different one. I told her this was the 4th swimsuit I purchased and wanted the free shipping applied. She kept saying I wasn't listening to her and said the same thing over and over. I said I would think you would give me the credit to keep me as a customer.

Again she said your not listening to me and as she went on and on I hung up. I'm shocked.

Product or Service Mentioned: Swimsuits For All Shipping Service.

Reason of review: Problems with payment.

Company wrote 1 public responses to the review from Mar 07, 2017.
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swimsuitsforall
#1300732
Swimsuits For All Verified Representative

Hi! Thank you for your feedback and we apologize for any inconvenience. Can you please email Jessica at jfox@swimsuitsforall.com with your order number and coupon code so we can adjust your shipping charges?

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