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6 comments
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2.8
Updated by user Nov 28, 2018

They finally issued a new e-gift card. It’s crazy they couldn’t do this when I emailed or called. Well anyways they made it right thank you swimsuits.

Original review posted by user Oct 29, 2018

I purchased a swim suit never received the ecard didn’t know. Then called in to order today and they said sorry we don’t keep e card credit on file.

They owe me $19.98.

They refused to give credit on a new order. Don’t not buy from them.

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Dody Cvf

Hi Bob. We have issued a courtesy credit in the amount you paid of $19.98 for the item returned.

The new e-gift card was just sent to your email. Please let us know if you have any further inquiries.

Guest
reply icon Replying to comment of Dody Cvf

Awesome. Thank you why didn’t the rep do this to avoid this headache? Thanks bob

Dody Cvf

Hi there! Thank you for your review and we truly apologize for any inconvenience you have faced while purchasing and returning with us.

We only keep E-Gift Card information on file for 90 days but E-Gift Cards never lose their value. If you could please share your order number, we can look up when your E-Gift card email was sent to you.

Guest
reply icon Replying to comment of Dody Cvf

170319-HXIUS. I never received the e-gift card just a return email confirmation

Dody Cvf
reply icon Replying to comment of Guest-1589869

Hi Bonnie! Your E-Gift card email was issued on April 27, 2017 at 10:27 AM EST. Could please search your inbox with "FULLBEAUTY Brands Gift Card, Inc" using the quotations to isolate any email issued by our company containing an E-Gift card?

Guest
reply icon Replying to comment of Dody Cvf

I am unable to find it that is why the post is written and you will not provide that information or provide a credit for the same amount. I feel I never received it as I saved all emails from swimsuitsforall.

But you insist I got it when I haven’t that is the issue at hand. Thanks bob

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