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Swimsuits For All - Not good at all

I ordered 2 suits and wanted to return them for a bigger size. It was a nightmare speaking with thenonline two. I finally returned the suits on May 14th and I still haven’t received any refund. Not buying from here anymore even though they have some cute suits
#1281438
No refund issued on return. I received the email saying in 72 hours would either receive credit on card or e gift card. After that forgot about it till needing to buy another suit. Confirmed no refund on credit card nor an email for e-gift card. Attempted online and...
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1.0
#1280665
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Swimsuits For All - Surprised

I was surprised how great your customer service was Even i didn’t want an e card Customer service had no problem To explain to me I could gern my money refunded just get mailing deducted Great customer service I will in the future order again i promise
#1280344
So, i ordered a swimsuit a while ago but i was under the impression that I'll get it in 6-11 days, this is the info on their website. However, it has been more 11 days and I decided to call IMEX Global for more info, they were really helpful. However, they told me that...
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swimsuitsforall
swimsuitsforall
Swimsuits For All Verified Representative

Hi there! We apologize for the delay in your order. Can you please share your order number with us so we can look into this issue further?

2.7
#1277647
My experience with Swimsuits For All was not satisfactory at all. I placed an order for the first time. ordered a swimsuit and the top was too small and the bottoms too large. Yes they will allow me to return for free shipping but only if I will allow them to issue me...
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2.3
I didn't like
  • Return replacement policy
#1276617
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Swimsuits For All - Terrible horrible disgusting

I have sent 6 emails to their “customer service “ explaining I have returned my products and to please send me an email once they arrive and to contact me once my refund has been processed. They have $300 worth of products I have returned and not one but of communication of their behalf I will be taking this further it’s disgusting
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1272107
I, too, fell victim to their underhanded return policy. Everything I've ever ordered online comes with a return label, some offering postage (which is then usually subtracted from your refund), and some requiring I pay for postage. Never in my life have a seen a policy...
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3.2
#1258956
I ordered a bathing suit and it did not fit. This was not a big deal until I wanted to return it for a refund rather than an e gift card or an exchange. Their policy was clearly stated, but I had no idea that it was going to cost me about $18.00 to return this suit....
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#1258020
I’ve had my “chlorine resistant” suit for 3 weeks. I’m a frequent aquatics exercise participant so I go through swimsuits pretty quickly. I decided to get the chlorine resistant style and it started fading on the back side after 3 weeks and it’s quite “see through” at...
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#1256701
The first time I purchased a swimsuit I had to return it because the elastic on the bottom fit so tight it nearly cut off my circulation. Mind you I’m a petite size 6 female. I thought maybe it was just a fluke and recently ordered another from the Ashley Graham...
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1.2
#1250479