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Verified Reviewer
New Reviewer

You got my order wrong

Swimsuits For All - You got my order wrong
I've been trying to get a contact with your Customer Support through your website, but it's so difficult because you seek for a US ZIP Code even though I am a global customer from Japan. It seems like you don't care for your international customers. I've ordered two swimsuits and one of them did not came, and instead I got this huge shirt. The one that I wanted is the Adjustable V-Neck One Piece, in color Blue With Speckle, size 8. My order number is 400********. I am really disappointed as I was looking forward to the swimsuit, and I really trusted your company.
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ID
#3714540 Review #3714540 is a subjective opinion of poster.
Location
Shibuya, Tokyo
Loss
$52
Preferred solution
Deliver product or service ordered
New Reviewer

I am beyond upset…I purchased three swimsuits and can’t locate my order number. This must be a scam company. I have been promoted to the abyss. Do not order

I have three suits that do not fit, I want to return them and cant find my order number. No one to help with this situation. Your phone system is recorded and no help for this situation! . Why is it difficult to obtain a shipping label for a return?? I thought this was a more reputable company. I will not ever order from here again

User's recommendation: Difficult returns, more fitting suits..Stay away.

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ID
#3796382 Review #3796382 is a subjective opinion of poster.
Location
Brooklyn, New York
Loss
$150
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Extremely poor customer service

I needed to return an item and instead received a gift card for the amount equal to the product, $46. I had no need of any of their other products so bought as item so as not to lose my money. The shipping on the purchase which I used the gift card on was $12, almost 25% of the 'refund'. Do not purchase from this site unless you are absolutely sure you will not need to return. They will exchange items but will not refund. You will lose a large part of your refund on shipping. Terrible business practice! Will never shop here again.

User's recommendation: Do not purchase from this website/company.

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ID
#3738340 Review #3738340 is a subjective opinion of poster.
Preferred solution
Shipping fees back

International CS and very rude CS in the states

First off their size charts are way off. Ordered 3 suits- the two I was most excited about did not fit. I used their size chart. When I try to return they charge a fee!!! A fee to return NOT a shipping fee. And then to reorder they want to charge me another shipping charge!!!... I will list the two I do not like on eBay to be honest. Will unfortunately not order from them again.D

User's recommendation: Do not order online. Always go to store to try on...

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ID
#3662389 Review #3662389 is a subjective opinion of poster.
Location
Costa Mesa, California

Faulty Order

I ordered a Swim shirt in Size 8. I was sent a Size 16. And the package receipt said Size 8. I called Customer support. They said I will have to return the product and get a refund and place a new order. They will not offer exchange. I returned my order. I found my swim shirt from another company. 2 days later Swimsuits for all sent me Size 8 shirt and charged my card for the money without my permission.

User's recommendation: Never!

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ID
#3477647 Review #3477647 is a subjective opinion of poster.
Location
Baltimore, Maryland

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Verified Reviewer
New Reviewer

Poorly made swimsuit with no customer satisfaction