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Swimsuits For All - Wrong Order- Bad Attitiude
I ordered two items this week and paid for express shipping. I received my order within the express shipping time frame. One item was correct and I am happy with the quality and fit of the item. The other item wasn't what I ordered. The order tag on the item reflected...
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swimsuitsforall
swimsuitsforall
Swimsuits For All Verified Representative

Hi Shannon! Thank you so much for your review and feedback - we truly appreciate it! We'll definitely pass the information along to our operations department. Can you please s...

1.0
I liked
  • Variety of items
I didn't like
  • Poor packing policies that impact customers
  • Return policy for packing errors
#1083203
Ordered a swimsuit from Swimsuitsforall.com and they sent me the wrong order! They sent me two swimsuit bottoms, that were completely different styles and colors. I can understand perhaps accidentally sending two of the same thing, but a completely different style?...
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2.0
#1083070
I wish Swimsuits4all all just let you know from the beginning that they didn't accept returns. So I got a bathing suit tried it on, didn't fit, put it back in the bag, slapped the label on the outside and returned it. It has been over a month and they keep telling me...
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Anonymous
Anonymous

You can't possibly be serious .There is no such thing in the civilized world as returning a bathing suit .I don't want to purchase or even touch a piece of merchandise that ha...

1.6
I didn't like
  • Return difficulty
#1081380

Swimsuits For All - Swimsuit failed in 2 months

Swimsuits For All
#1058248
3.3
Details
I bought a swimsuit 2 months ago and already thin in the rear and sides. I have been doing water aerobics for 6 years and never had a swimsuit fail this quickly! Company offered a 50% discount on a new suit. No thanks....cheap swimsuits!!!! I don't consider that standing behind their product. Ki
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
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Swimsuits For All - Order never arrived

Swimsuits For All
#1047021
1.0
Details
Order consisting of 3 swimsuits did not arrive. My order date was March 30, 2017. It's already May 14, 2017. The last info per order tracking said it was already processed and shipped as of April 4.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Swimsuits For All Swimsuit Review

Swimsuits For All
#1037716
5.0
Details
My swimsuits came in mail today. I was thrilled with them. The fit was great! The quality is fabulous! The sizes are true to measurements on size chart. I will be ordering in the future. Thank you.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on March 28, 2017

Swimsuits For All
#1026753
I ordered a few items a couple days ago, I wished i would of looked at reviews first, fingers crossed I get my items at all!! If it doesn't fit gladly take store credit. I'm a Florida resident and hopefully this is a legit site I will scream great reviews from the roof top #curvygirlproblems
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Purchased black suit with light blue trim on 7/29/16. Black dye was on my shower floor every time I hung to dry after rinse & use. Then elastic in whole back gave out. You could almost see through by Dec. 2016 This was with twice a week use. After trying to reach a...
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2.3
#1080416
I received my most recent order in June, along with a second "mystery" package, addressed to me in error. Being a typical polite Canadian, I did NOT open the second package, but phoned Swimsuits For All, to let them know, and ask for advice on what to do with it. I had...
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2.0
I liked
  • Longitude swimwear
I didn't like
  • Customer service for canadian customer
#1079881
Finding a swimsuit is hard. You have to try on 10 to find one that looks good. Swimsuits for All is not the best way to find a swimsuit that looks good. They send you one and if it doesn't fit, you send it back. You pay to send it back each time. It's exhausting, time...
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1.6
#1078542
I paid to return my swimsuit within the allotted time, and was only offered an online "credit", which was fine. I never received any information about an online gift card. When I called to use my online "credit", I was notified that since 3 months had passed since I...
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swimsuitsforall
swimsuitsforall
Swimsuits For All Verified Representative

Hi there! Thank you for your review and we truly apologize for the less than desirable experience you've had with our returns. Unfortunately, we are unable to retrieve eGift c...

3.4
I liked
  • Good selection
I didn't like
  • No credit for returns
#1073570
I'm a French* customer and I had to call Swiwsuits for all 2 times (with my best English skills lol) to ask for a refund of a parcel that I never received. I ordered it on June 18th, it was shipped on June 22nd, it's July 11th today and my hands are empty. The first...
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1.5
I didn't like
  • Never received my parcel
#1072924
Placed order on 6/22, never received. Called several times to try to resolve and each time was told conflicting information regarding policies. Wednesday I called and sat in hold for 35 minutes to be transferred to a supervisor, that wasn't actually a supervisor,...
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swimsuitsforall
swimsuitsforall
Swimsuits For All Verified Representative

Hi there! Thank you for your review of our company and we truly apologize for the undesirable experience. Can you please email your order number to Jessica at Jfox@swimsuitsfo...

1.6
#1072452
returned swimsuit to company and was issued a refund as e gift card rather than initial form of payment. Called to resolve on 6/30/17 was on hold for over 10 minutes - when I finally talked to cs they told me that the return label states (in fine print) that returns...
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swimsuitsforall
swimsuitsforall
Swimsuits For All Verified Representative

Hi there! Thank you for your review and we apologize for the inconvenience you've faced while returning with us.We do offer free exchanges and apologize if the representative ...

Anonymous
Anonymous

Thanks SO much for the head's up. I will NOT be ordering from them.

1.0
I didn't like
  • Return difficulty
  • Sneaky dishonest return policy
#1068137