Swimsuits For All
Swimsuits For All Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swimsuits For All has 2.3 star rating based on 247 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Swimsuits For All to a friend or colleague.
- Rating Distribution
Pros: Many different styles and sizes, Good selection, Terrific prices.
Cons: Sneaky dishonest return policy, No credit for returns, No follow up on complaints.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Swimsuits For All has 2.3 star rating based on 247 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Swimsuits For All to a friend or colleague.
- Rating Distribution
Pros: Many different styles and sizes, Good selection, Terrific prices.
Cons: Sneaky dishonest return policy, No credit for returns, No follow up on complaints.Recent recommendations regarding this business are as follows: "AVOID AT ALL COSTS", "Use them. They are very kind and I love their products. I’ve been buying from them for years.", "DON'T BOTHER BUYING FROM SWIMSUITS FOR ALL", "Beware", "Don’t buy from swimsuits for all".
Most users ask Swimsuits For All for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey Scammed Me!
Don't purchase from this website. It is a scam.
I wanted to swap a swimsuit out because their sizing descriptions are way off. The website said if I agreed to a gift card instead of a refund they would give me an "instant" credit so I selected that option so I could use that credit to order the replacement swimsuits in a smaller size. When I got no instant credit I called customer service & they told me sorry the credit was not instant but no worries, I could go ahead & make my replacement purchase & they would convert my gift card to a credit card credit once the gift card was issued.
Once the gift card was issued I called to get it converted to a credit & they told me there would be a $10 fee to do that. This website is a total scam & you should avoid them at all costs as their #1 goal is not to sell but to lie & cheat their customers out of money.
- Cs tells lies to get customers to spend more money
Preferred solution: Full refund
User's recommendation: AVOID AT ALL COSTS
Excrllent
User's recommendation: Use them. They are very kind and I love their products. I’ve been buying from them for years.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Ashburn, VirginiaHave no proof that it was shipped and yet I have to wait 20 days to see if it arrives after the 5-7 business day promised delivery date
The order was made late on a Friday with a promise that it would be delivered within 5-7 business days. After 3 business days (Weds) there was no proof via the WFA email link, Pitney Bowes or the USPS that the referenced "tracking number" was ever picked up by the Postal Service.
As I need the item before leaving town 8 business days after it was ordered, I am now told that I have to wait 20 days to find out if it has arrived in or not before I can cancel and have it returned. So if I am gone 20 days after it was ordered and after I needed the item, how can I use it? I can only return it (with a fee) if it is shown as never delivered. If it is never shown as picked up, can it ever be shown as delivered?
Customer service with this company stinks. I would avoid any purchases with them.
User's recommendation: DON'T BOTHER BUYING FROM SWIMSUITS FOR ALL
Bad service
User's recommendation: Beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam and theft from swimsuits for all
DON'T BUY FROM THEM! This place is a scam.
Had e gift card from a return and they cancelled it a year later so I wasn't able to use it.
Two chats and 4 calls later and they are telling me they won't reissue it so I'm out $67. Their website says the credit never expire but here I am without my money!
What they don't tell you on their website- returns are not free, they charge $10+ to credit back you own money or you can get a e gift card that doesn't work.
Shipping took 4 weeks and that was after several days of processing.
Customer service doest know how to do anything, they give excused and send you to another person.
The sizes are all over the place,the same item could be two different sizes because it's cheaply and quickly made.
- Quality of suit
- Customer service
- Theft
Preferred solution: Full refund
User's recommendation: Don’t buy from swimsuits for all
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShoddy product
- Fits all suzes
- Shoddy products
Preferred solution: Full refund
User's recommendation: Don't purchase from here. Find better quality products elsewhere
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Granger, IndianaWorst. Buying. Experience. EVER.
If I could give negative stars, I would. I will NEVER buy from one of their brands again.
My order came with a defective top. I emailed customer service (since their archaic site doesnt offer exchanges) and was advised I needed to CALL CS to exchange the defective item. The CS rep did not speak much English; just enough to tell me to return my item online and order the replacement. I had to pay return shipping (10.99 + tax) along with shipping & processing fees for the replacement (22.99 + tax).
They shipped an incorrect item. Called CS and got another rep who spoke little/no English and refused to assist with an exchange or connect me to a supervisor who could help. She told me I had to email CS. Email told me to call.
I called and got another rep who didnt speak English and told me to contact the email group. Round and round for more than 4 weeks between their phone CS and email CS teams. I finally got connected to a CS rep based in the US who was able to assist, slightly. After 3 phone calls the the US-bases CS phone team, I was approved to return my full order, less 34.81 in processing/shipping fees.
So I had to spend 34.81 on NOTHING, along with ~40 hours calling\emailing their disorganized, unhelpful and essentially non-English speaking reps. Do yourself a favor and use a reputable store who backs their products with hassle-free exchanges and returns.
User's recommendation: Don’t do it.
Pissed off
- Suck
Preferred solution: Full refund
User's recommendation: Don’t buy from them ever
Straight up theft of Refund
- Steal your money
Preferred solution: Full refund
User's recommendation: Don't shop here!!!!
Returns process
User's recommendation: But elsewhere!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges
- This is a scam to charge you for a membership that means nothing
Preferred solution: Full refund
User's recommendation: Don’t buy from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Westbury, New YorkPoorly made swimsuit with no customer satisfaction
I purchased a swimsuit from this company approximately 6 months ago. I wore it approximately 3-4 times.
I only hand washed the suit. When I went to wear it today the stitching had come apart from the shoulder strap. The fabric was fraying. Totally unwearable.
I called customer service, expecting a replacement. Instead I was told they do not guarantee their product beyond 60 days. I tried to explain that I purchased 86-8 bathing suits from them recently. Didn't matter.
They refused to do anything.
I will not buy from them again and I warn other women to not purchase from a company that will not stand behind their product. Customer service was curt and direct and not helpful.
User's recommendation: Buyer beware - do not purchase from Swimsuits for All
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Shibuya, TokyoYou got my order wrong
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtremely poor customer service
Preferred solution: Shipping fees back
User's recommendation: Do not purchase from this website/company
I am beyond upset…I purchased three swimsuits and can’t locate my order number. This must be a scam company. I have been promoted to the abyss. Do not order
Preferred solution: Full refund
User's recommendation: Difficult returns, more fitting suits..Stay away
International CS and very rude CS in the states
User's recommendation: Do not order online. Always go to store to try on...
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